Terms and Conditions
Last Updated: [Insert Date]
Welcome to Sikder Trade International. By using our website (www.sikdertrade.com) and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General
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These Terms & Conditions apply to all visitors, users, and customers of Sikder Trade International.
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We reserve the right to update, modify, or change these terms at any time without prior notice.
2. Products & Pricing
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All prices on our website are listed in Bangladeshi Taka (BDT).
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Prices may change without prior notice due to market fluctuations or supplier adjustments.
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We ensure product authenticity and quality, but slight variations (e.g., color, packaging) may occur due to manufacturer updates.
3. Orders & Payments
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Orders are confirmed only after verification via phone call, SMS, or email.
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Payment methods include:
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Cash on Delivery (COD)
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bKash, Nagad, Rocket
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Bank Transfer / Debit & Credit Cards (where applicable)
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For high-value or customized orders, a partial advance payment may be required.
4. Shipping & Delivery
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Delivery inside Dhaka: 1–3 working days.
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Delivery outside Dhaka: 2–5 working days.
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Delivery times may vary during public holidays, strikes, or courier delays.
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Customers must provide accurate address and contact details. Sikder Trade International is not responsible for delays caused by incorrect information.
5. Returns & Refunds
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Customers may return eligible items within 7 days of delivery, as per our Refund & Returns Policy.
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Products that are damaged, used, or without original packaging are not eligible for return.
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Refunds will be processed via the same payment method used during purchase (bKash, Nagad, Rocket, Bank, COD).
6. Customer Responsibilities
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Customers must check the product at the time of delivery.
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If the parcel is damaged or tampered, the customer has the right to refuse delivery and inform our support team immediately.
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Misuse of COD (e.g., refusing parcels without valid reason) may lead to restrictions on future orders.
7. Privacy Policy
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We respect your privacy. Personal information (name, address, phone, email) is collected only for processing orders and deliveries.
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We do not sell, rent, or share customer information with third parties except courier/delivery partners.
8. Limitation of Liability
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Sikder Trade International is not liable for:
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Delays caused by courier services or unforeseen events.
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Product misuse, mishandling, or customer negligence.
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Minor variations in color, packaging, or design from images shown on the website.
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9. Governing Law
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These Terms & Conditions are governed by the laws of Bangladesh.
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Any disputes will be handled under the jurisdiction of the courts of Dhaka, Bangladesh.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
📧 Email: support@sikdertrade.com
📞 Phone/WhatsApp: +8801831322222
📍 Address:37/2 Purana Palton, Box Culvert Road, Dhaka, Bangladesh